Retail Energy: role of customer communications
Richard Vaughan, CEO of Zipform Digital explains what it means to have the right customer communications partner on board for energy retailers in what is an extraordinarily highly regulated industry. We work with our clients to meet the Better Bills Guideline, and find the balance between speed to market whilst addressing security concerns and procedures.
Retail Energy Communications – predictions for 2023
Energy Retail is a hot topic right now in Australia amid soaring wholesale prices. In this opinion piece, Richard Vaughan, GM Zipform Digital, shares his view on the importance of communications within the energy retail industry and the possible changes the everyday Australian could expect to see for 2023.