Utilities
For utility retailers, the customer communications and technology ecosystem can be technical and challenging. Our specialisation in this sector gives us best-in-class capabilities to transform customer communications with bespoke solutions that increase engagement and response.
“Our experience and expertise with utility retailers runs deep. This sector is one we have specialised in for many years, and the solutions we develop are testament to that focus.”
Zipform Digital has partnered with multiple utility providers to develop future-proof customer communication management solutions that are accurate, secure and adaptable to the ever-changing needs of your customers.
We have developed multiple Application Programming Interfaces and can seamlessly integrate with your information ecosystem. Our solutions include data management such as bill benchmarking, calculation of the best offer for your customers and other industry specific calculations.
Compliance and regulatory changes make for a steady flow of change controls and our online processes enable change to be implemented efficiently, accurately and with minimum interruption to your business.
Our customer communication management is underpinned by industry best practices, leveraging our strong supplier partnerships to bring innovation to the table.
Benefits to you include:
Increasing the transition to lower cost communications, digital over physical
Increase in the speed of change
Streamline in house administration tasks
Accurate, secure & on time delivery of your communications
Bespoke application development tailored to your workflow
Future proofing your customer communications.