Is print the safer option?
The global pandemic years drove a reliance on electronic communications as default for many businesses, but with the increasing number of serious data security breaches and scammers, does print still have an essential role in this digital world? Richard Vaughan from Zipform Digital discusses.
Reducing Zipform Digital’s carbon footprint
Globally recognised ISO 14001 certification is one of the most significant environmental certifications for businesses. Not only acknowledging the commitment to reducing a business’s environmental impact, it’s widely considered to be responsible for achieving sustainable success. Richard Vaughan CEO Zipform Digital, shares the story behind the endeavour to achieve this challenging certification.
18 months on: agile working at Zipform Digital
18 months ago, Zipform Digital ushered in a new, more agile way of working – ultimately creating an adaptive and collaborative workplace and inspiring value-driven partnerships with our clients. CEO Richard Vaughan and Delivery Model Owner Alexis Williams shared an update on progress.
Retail Energy: role of customer communications
Richard Vaughan, CEO of Zipform Digital explains what it means to have the right customer communications partner on board for energy retailers in what is an extraordinarily highly regulated industry. We work with our clients to meet the Better Bills Guideline, and find the balance between speed to market whilst addressing security concerns and procedures.
Leadership and mentoring at Zipform Digital
In this exclusive interview with Richard Vaughan, General Manager and Andrea Candy, Head of Growth and Customer Relationships - we discovered more about their personal leadership styles and how the increased focus on mentoring at Zipform Digital is creating leaders for the future.
Richard Vaughan: managing change
After 15 years at Zipform Digital and more than 8 years at the helm, leading an organisation through a transition from primarily print to more digital based operations, requires intricate understanding of the costs and benefits to this move. Richard Vaughan – General Manager at Zipform Digital – shared what it takes in a leader to make this transition.
Retail Energy Communications – predictions for 2023
Energy Retail is a hot topic right now in Australia amid soaring wholesale prices. In this opinion piece, Richard Vaughan, GM Zipform Digital, shares his view on the importance of communications within the energy retail industry and the possible changes the everyday Australian could expect to see for 2023.
Customer centricity and local government: reality or wishful thinking?
Richard Vaughan, General Manager at Zipform Digital, offers a unique perspective on the reality of local government back-end operations across Australia and their journey towards a fully customer centric environment.