The state of SMS marketing in Australia
Zipform Digital conducted extensive consumer research to discover how customers feel receiving SMS from businesses. Read the full report here.
Can phygital marketing close the communications gap at Christmas?
In our latest article, Andrea Candy from Zipform Digital explains what phygital marketing is, and how it could help create a connected experience for customers during the Christmas period.
SMS in customer communications
In this article, we share five examples from the last few years that have created a fresh new perspective on the role of SMS in customer communications.
Is print the safer option?
The global pandemic years drove a reliance on electronic communications as default for many businesses, but with the increasing number of serious data security breaches and scammers, does print still have an essential role in this digital world? Richard Vaughan from Zipform Digital discusses.
Transforming the local government experience
Providing transformational digital solutions for clients doesn’t necessarily need to involve huge budgets, long turnaround times and complex fixes. For Zipform Digital’s Local Government clients it was simply a matter of providing a solution that would address a common issue.
Reducing Zipform Digital’s carbon footprint
Globally recognised ISO 14001 certification is one of the most significant environmental certifications for businesses. Not only acknowledging the commitment to reducing a business’s environmental impact, it’s widely considered to be responsible for achieving sustainable success. Richard Vaughan CEO Zipform Digital, shares the story behind the endeavour to achieve this challenging certification.
18 months on: agile working at Zipform Digital
18 months ago, Zipform Digital ushered in a new, more agile way of working – ultimately creating an adaptive and collaborative workplace and inspiring value-driven partnerships with our clients. CEO Richard Vaughan and Delivery Model Owner Alexis Williams shared an update on progress.
Powerful partnerships: Leveraging AI for customer experience
Within the rapidly changing customer communications environment, the ability to harness the power of data analytics and Artificial Intelligence (AI) offers a strategic advantage to any business with the desire to change the narrative around customer churn and improve the customer experience. SmartMeasures and Zipform Digital have partnered up to provide a unique AI powered customer experience.