Retail Energy Communications – predictions for 2023
Energy Retail is a hot topic right now in Australia amid soaring wholesale prices. In this opinion piece, Richard Vaughan, GM Zipform Digital, shares his view on the importance of communications within the energy retail industry and the possible changes the everyday Australian could expect to see for 2023.
Customer centricity and local government: reality or wishful thinking?
Richard Vaughan, General Manager at Zipform Digital, offers a unique perspective on the reality of local government back-end operations across Australia and their journey towards a fully customer centric environment.
Neil Hunt: digital solutions
Neil Hunt has been the driving force behind the software development arm of Zipform Digital for nearly five years.
With a background in software engineering and international experience, we recently spoke to him to find out more about this critical role.
Customer communications in 2022
Andrea Candy is the Customer Relationship Manager at Zipform Digital, one of Australia’s largest customer communications management providers. She discusses how COVID-19 has changed the way in which businesses communicate with their customers.
Breaking the bias: women disrupting the tech industry
Princess Simeon and Rena Yu are Software Developers at Zipform Digital. With nearly 30 years experience between them in the tech industry, these women are working to break the bias in this male dominated field.
An interview with Andrea Candy
Andrea Candy has been the Customer Relationship Manager at Zipform Digital for nearly 5 years. With International Women’s Day shedding a light on breaking the bias this year, we sat down with her to find out more about her role in this previously male dominated industry.
The new working normal?
With the “normal” working day now a distant memory after the past two years of the Covid pandemic, what is the new normal?
Zipform Digital now White Ribbon Australia accredited
Zipform Digital has just attained White Ribbon Australia Workplace Accreditation status.
It’s specifically designed to demonstrate to staff and stakeholders – customers, clients and partners – that a business is committed to gender equality and creating a safe workplace for everyone, and has been assessed and endorsed by experts in the field.