eRates Payment Solution
Simplify your rates payments with Zipform Digital eRates — our secure, self-serve solution that eliminates manual processing and gives ratepayers flexible, convenient payment options.
Zipform Digital eRates is a secure, online self-serve platform, allowing ratepayers to make once-off or scheduled payments directly from their rates notice.
Ratepayers can pay by card or bank account, selecting a payment schedule to suit their budget and better manage their finances.
The fully integrated eRates portal provided by Zipform Digital also allows ratepayers to:
- View their rates notice history
- Sign up for digital delivery
- Manage payments for one or multiple properties
For Local Governments, Zipform Digital eRates means fewer manual forms, reduced admin time, simplified payment processing and a secure, compliant environment.
Flexible payment options including hardship arrangements
No manual processing for direct debit setup
PCI DSS compliant and secure
Reduced admin costs
Fully integrated solution from rates issue to payment reconciliation
“Whilst we don’t keep any records of the time taken (for) indirect costs such as such as time taken to create/send/receive applications and communicate any issues with the rate payer, Zipform Digital’s new solution (is) game changing.”
— Revenue Manager, NSW Area Council
Easy Setup, Fast Implementation
Zipform Digital eRates is simple to implement and can be integrated using your existing merchant facilities. Local Government’s receive access to real-time balance data, while ratepayers can make or manage payments any time during the year.