Zipform Digital surveyed 100 Australian utility customers to understand what they value most in provider communications. These initial findings reveal strong preferences for clarity, accuracy and channels matched to the purpose of each message.
What does it take to keep customer communications running smoothly behind the scenes? Kelvin Chong shares insights into production operations, workflow coordination, AI, and the fast-paced nature of customer communications at Zipform Digital.
Digital first communication strategies offer speed and convenience, but effective customer communications still require flexibility, resilience and confidence across different customer situations.
Zipform Digital has achieved ISO 14001 Environmental Management System accreditation, strengthening its commitment to sustainability, waste reduction and responsible operations. The certification supports the company’s long-term environmental goals while helping clients demonstrate stronger supply chain compliance through a partner operating to internationally recognised environmental standards.
Customer communications are more than delivery. Learn what organisations should look for to support compliance, operational performance and confidence at scale.
Australia Post plans another stamp price increase in 2026, with industry voices calling for greater pricing stability and clearer long-term forecasting.
Zipform Digital’s Office Mail transforms desktop printing into a secure, fully managed mail solution, helping organisations improve efficiency, maintain control and reduce the cost of sending business mail.
Ever wondered what keeps the behind-the-scenes tech running smoothly? Follow a typical day in the life of a System Administrator at Zipform Digital, from system monitoring to solving complex IT challenges.
No longer just an IT concern, ensuring your partners in today’s B2B environment are cyber security accredited is a now commercial requirement. There’s an expectation that data, systems and reputation are fully protected – extending to external partners such as…
Kiralee Rothe joined Zipform Digital as an Account Coordinator in May and has already made her mark. Her enthusiasm, fresh approach and willingness to learn, shines through in every interaction with clients and colleagues. We sat down with Kiralee to get a glimpse into her typical day.